the issue I have is bill pay would not let me complete the transaction ' so I call cust...

GetHuman1615838's customer service issue with DirecTV from November 2018

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The issue in GetHuman1615838's own words
the issue I have is bill pay would not let me complete the transaction ' so I call customer service the lady had no clue how to fix the issue' I suggested paying the bill over the phone using the account that's is listed' she took down information 'and replied the charges will be taking out at ** am ********** it's now * am CDT and the bill is still listed as unpaid ' and charging me late fees' . I believe this will be my last month ' new year I am switching to cable.
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DirecTV

Customer service issue
Reported by GetHuman1615838
Nov 24th, 2018 - 10 mons ago
I have an issue with DirecTV too
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Seen by 2 customers so far
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Timeline
GetHuman1615838 started working on this issue
Nov 24th, 2018 11:59am