We cancelled Directv on ******* by Reuben. He told us our equipment was so old that all...

GetHuman-lindamhe's customer service issue with DirecTV from November 2018

9848 similar
0 following
Help with my DirecTV issue
Next: our robot will wait on hold for GetHuman-lindamhe to get a DirecTV rep on the line!
Always use the GetHuman Phone tocall DirecTV. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-lindamhe's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-lindamhe may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
Top Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman-lindamhe's own words
We cancelled Directv on ******* by Reuben. He told us our equipment was so old that all we would send back was the cards from the * boxes. He said he would send an envelope for us to mail the cards in. We have NOT received. On ******** we called again. Spoke to Mike (MB****). He said he would take care of this & be sure the envelope was mailed to us. He said could take as long as * weeks for envelope to get to us. That would have been ******** latest. Still no envelope. We want our refund of $**.** & the **** envelope to send the cards back!*Old acct * ********. *Phone ***-***-****
GetHuman-lindamhe did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman-lindamhe fixed the problem
We are waiting for GetHuman-lindamhe to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lindamhe fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-lindamhe
Nov 23rd, 2018 - 10 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 16 customers so far
Similar issue to 9848 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-lindamhe started working on this issue
Nov 23rd, 2018 9:05pm