Had called to shut off all showtime, starz, hbo etc. Called few days before free previe...

GetHuman1541707's customer service issue with DirecTV from November 2018

1 view
 | 
9279 similar
 | 
0 following
Help with my DirecTV issue
Next: our robot will wait on hold for GetHuman1541707 to get a DirecTV rep on the line!
Always use the GetHuman Phone tocall DirecTV. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1541707's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1541707 may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman1541707's own words
Had called to shut off all showtime, starz, hbo etc. Called few days before free preview ended. Billing today shows **.** for showtime, starz, cinemax. Never knew even had this have not watched * second of these channels in months. Pls take this off the bill account * *********Waited ** min for representative and noone now called again ** min on and nobody. Pls take this off bill and off dont want showtime, cinemax, starz.
GetHuman1541707 did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman1541707 fixed the problem
We are waiting for GetHuman1541707 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DirecTV email you?
This email address isn't valid
Follow this issue
See how GetHuman1541707 fixes it.
This email address isn't valid

DirecTV

Customer service issue
Reported by GetHuman1541707
Nov 11th, 2018 - 4 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 1 customer so far
Similar issue to 9279 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1541707 started working on this issue
Nov 11th, 2018 9:37pm