We just built a new house located on **** County RD **** Kaufman, TX. We have recieved...

GetHuman-makenlie's customer service issue with DirecTV from November 2018

3 views
 | 
9143 similar
 | 
0 following
Help with my DirecTV issue
Did we steer you to the right help?
Waiting to see if GetHuman-makenlie got the right customer help using our suggestion.
First: share to improve GetHuman-makenlie's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-makenlie may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
The issue in GetHuman-makenlie's own words
We just built a new house located on **** County RD **** Kaufman, TX. We have recieved horrible service the past two times the guy has come to install our boxes. For one we are still short * remotes. As well as he installed **** boxes. We cannot rewind or record. We are very upset with this service because we have spent so much money already we atleast just want to be able to enjoy our directtv service. He informed us we could switch boxes from our shop to house if we want the rewind*record service but we simply want to have it at both locations and we did not expect this. So to clarify how we are wanting this fixed is to say we need * more remotes ASAP and upgraded boxes so we can velcro them to our TVs. Thank you for your time.
GetHuman-makenlie did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman-makenlie fixed the problem
We are waiting for GetHuman-makenlie to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DirecTV email you?
This email address isn't valid
Follow this issue
See how GetHuman-makenlie fixes it.
This email address isn't valid

DirecTV

Customer service issue
Reported by GetHuman-makenlie
Nov 9th, 2018 - 3 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 3 customers so far
Similar issue to 9143 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-makenlie started working on this issue
Nov 9th, 2018 2:07am