Recently we went with Fiber Optic in lieu of using the crummy service we had with Centu...

GetHuman-navyife's customer service issue with DirecTV from November 2018

1 view
 | 
8811 similar
 | 
0 following
Help with my DirecTV issue
Next: our robot will wait on hold for GetHuman-navyife to get a DirecTV rep on the line!
Always use the GetHuman Phone tocall DirecTV. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-navyife's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-navyife may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman-navyife's own words
Recently we went with Fiber Optic in lieu of using the crummy service we had with Centurylink. When they hooked us up the disconnected our service but we still have a disc on our roof. Is there any way we can get Directv over the Fiber Optic line. We currently have Cox and are sorely disgusted with it. We have problems getting the shows we are accustomed to watching. Is there any kind of antenna we can get the would bring Directv to our house?
GetHuman-navyife did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman-navyife fixed the problem
We are waiting for GetHuman-navyife to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DirecTV email you?
This email address isn't valid
Follow this issue
See how GetHuman-navyife fixes it.
This email address isn't valid

DirecTV

Customer service issue
Reported by GetHuman-navyife
Nov 2nd, 2018 - a mon ago
I have an issue with DirecTV too
Not resolved
Seen by 1 customer so far
Similar issue to 8811 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-navyife started working on this issue
Nov 2nd 8:16pm