Incorrect refund issued on my account due to cancellation of nfl package that I continu...
GetHuman1381455's customer service issue with DirecTV from October 2018
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The issue in GetHuman1381455's own words
Incorrect refund issued on my account due to cancellation of nfl package that I continued to be billed for. Rep canceled my protection plan without my consent on the day I reported our no service issue so I was charged for not having service for * days and needing a technician to come fix it. If I don’t get this cleared up I will be reporting to the FCC and will get a lawyer to sue for $ owed to me.
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