Incorrect refund issued on my account due to cancellation of nfl package that I continu...

GetHuman1381455's customer service issue with DirecTV from October 2018

2 views
 | 
8037 similar
 | 
0 following
Help with my DirecTV issue
Next: our robot will wait on hold for GetHuman1381455 to get a DirecTV rep on the line!
Always use the GetHuman Phone tocall DirecTV. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1381455's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1381455 may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
The issue in GetHuman1381455's own words
Incorrect refund issued on my account due to cancellation of nfl package that I continued to be billed for. Rep canceled my protection plan without my consent on the day I reported our no service issue so I was charged for not having service for * days and needing a technician to come fix it. If I don’t get this cleared up I will be reporting to the FCC and will get a lawyer to sue for $ owed to me.
GetHuman1381455 did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman1381455 fixed the problem
We are waiting for GetHuman1381455 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DirecTV email you?
This email address isn't valid
Follow this issue
See how GetHuman1381455 fixes it.
This email address isn't valid

DirecTV

Customer service issue
Reported by GetHuman1381455
Oct 20th, 2018 - a mon ago
I have an issue with DirecTV too
Not resolved
Seen by 2 customers so far
Similar issue to 8037 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1381455 started working on this issue
Oct 20th 3:45pm