Last week ( **-**-**) a chat person, Alondra R., was on the internet with me for well o...

GetHuman-execdir's customer service issue with DirecTV from October 2018

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The issue in GetHuman-execdir's own words
Last week ( **-**-**) a chat person, Alondra R., was on the internet with me for well over ** minutes trying to resolve a problem (**********R*). She finely said, I need to send a tech. The earliest she could get a tech to my home was on **-**-**. The tech did a good job. However, Alondra said that she was going to have someone call me on Friday, **-**-** to offer me some special compensation or benefit because it took so long to attempt to resolve the issue. Well, that was over a week ago! So, does Direct TV really keep promises. ***.***.****
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DirecTV

Customer service issue
Reported by GetHuman-execdir
Oct 19th, 2018 - a mon ago
I have an issue with DirecTV too
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Timeline
GetHuman-execdir started working on this issue
Oct 19th 10:17pm