I have contacted twice trying to get a recovery kit to return the boxes. Both time I wa...
GetHuman-summerlf's customer service issue with DirecTV from October 2018
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The issue in GetHuman-summerlf's own words
I have contacted twice trying to get a recovery kit to return the boxes. Both time I was told one is being sent. Last time I spoke to someone the manager supposedly over rode something and was guaranteed it was being sent. I still have not received a recovery kit! This has now hit the credit yet again!!! I also told them the first time we were not notified that it was going to hit the credit period!!!!
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