My directv is always freezing and it always says the cables need to be reconnected. We...

GetHuman-brenmall's customer service issue with DirecTV from October 2018

14 views
 | 
7961 similar
 | 
0 following
Help with my DirecTV issue
First: share to improve GetHuman-brenmall's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-brenmall to get a DirecTV rep on the line!
Always use the GetHuman Phone tocall DirecTV. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-brenmall may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
Top Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman-brenmall's own words
My directv is always freezing and it always says the cables need to be reconnected. We don't touch anything to move them. But you just touch the back of the TV nothing works. My TV is always turn off then turning back on.
GetHuman-brenmall did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman-brenmall fixed the problem
We are waiting for GetHuman-brenmall to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common DirecTV customer problems.
How do I cancel my DirecTV account?How do I detect if there is a service outage on DirecTV?How do I fix my DirecTV download and buffering problems?How do I pay or dispute my DirecTV bill?
Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-brenmall fixes it.
This email address isn't valid

DirecTV

Customer service issue
Reported by GetHuman-brenmall
Oct 19th, 2018 - a yr ago
I have an issue with DirecTV too
Not resolved
Seen by 14 customers so far
Similar issue to 7961 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-brenmall started working on this issue
Oct 19th, 2018 1:43am