Hello.... I called into the Direct TV TF and spent over ** minutes with the agent still...

GetHuman1357875's customer service issue with DirecTV from October 2018

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The issue in GetHuman1357875's own words
Hello.... I called into the Direct TV TF and spent over ** minutes with the agent still could not advise why my bill increased. I asked to be transferred to a USA agent since she was stalling. Then waited for her manager. It is very frustrating that on a simple service these call centers play can't answer easy questions. I've not been on the phone ** minutes and the rep finally can tell me the promo fell off. I've been with Direct TV over the last ** years and don't appreciate that they don't have a promo for me. This is very poor customer service.
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Customer service issue
Reported by GetHuman1357875
Oct 16th, 2018 - 2 mons ago
I have an issue with DirecTV too
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Seen by 5 customers so far
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GetHuman1357875 started working on this issue
Oct 16th 10:47pm