trying to sign in using *at a second location. Have been watching thru appletv - no pr...

GetHuman1346210's customer service issue with DirecTV from October 2018

7750 similar
0 following
Help with my DirecTV issue
First: share to improve GetHuman1346210's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1346210 to get a DirecTV rep on the line!
Always use the GetHuman Phone tocall DirecTV. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1346210 may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman1346210's own words
activate direct on this tv at the second location ... trying to sign in using *at a second location. Have been watching thru appletv - no problem At this site, I am trying to use roku & the system is asking me to sign in-which I do but it i rejecting the either the password or ID - don't know which. And I do not want to reset anything. Want you to go behind the screen a let ROKU know I am already signed up and paying you for service. Thanks
GetHuman1346210 did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman1346210 fixed the problem
We are waiting for GetHuman1346210 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DirecTV email you?
This email address isn't valid
Follow this issue
See how GetHuman1346210 fixes it.
This email address isn't valid


Directvnow on a smart t at a second location
Customer service issue
Reported by GetHuman1346210
Oct 15th, 2018 - 2 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 3 customers so far
Similar issue to 7750 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1346210 started working on this issue
Oct 15th 6:48am