My DirecTV freezes on every channel regularly. I have reset and restarted both receive...

GetHuman-keells's customer service issue with DirecTV from October 2018

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If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman-keells's own words
My DirecTV freezes on every channel regularly. I have reset and restarted both receivers. Did not help.
GetHuman-keells did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
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DirecTV

Customer service issue
Reported by GetHuman-keells
Oct 12th, 2018 - just now
I have an issue with DirecTV too
Not resolved
Seen by 1 customer so far
Similar issue to 7680 others
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Timeline
GetHuman-keells started working on this issue
Oct 12th 11:40pm