Do i need to pay the past due amount to get my service back? The past due amount is...

GetHuman-emmhar's customer service issue with DirecTV from October 2018

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The issue in GetHuman-emmhar's own words
Do i need to pay the past due amount to get my service back? The past due amount is $***. I will pay the rest out.
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DirecTV

Customer service issue
Reported by GetHuman-emmhar
Oct 12th, 2018 - 5d ago
I have an issue with DirecTV too
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Seen by 2 customers so far
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GetHuman-emmhar started working on this issue
Oct 12th 2:04pm