We arrive from our Vermont home to our North Carolina home two weeks ago. We do not hav...

GetHuman-bloxhamf's customer service issue with DirecTV from October 2018

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The issue in GetHuman-bloxhamf's own words
We arrive from our Vermont home to our North Carolina home two weeks ago. We do not have service and exhausted numerous trouble shoot events. So on **-* we scheduled an appointment for the *th which is the quickest they said they could get out. When they did not show up between **-* I called them. They said I had cancelled the appointment which is false. They sent me both an email and a text and I was very careful to confirm it. So now they say I need to wait another week. This is simply not right. Over two weeks to resolve a technical issue. Having to go to the back of the line when it was you're mistake saying the first appointment was cancelled. What can you do to help me. We are out this afternoon today but here all day tomorrow. Thank You *Craig Bloxham ***-***-****
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DirecTV

Customer service issue
Reported by GetHuman-bloxhamf
Oct 11th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 7617 others
0 customers following this
Timeline
GetHuman-bloxhamf started working on this issue
Oct 11th, 2018 12:59pm