I had and an appointment set up for October *th from ** to *. No one showed up. After...

GetHuman-sudak's customer service issue with DirecTV from October 2018

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The issue in GetHuman-sudak's own words
I had and an appointment set up for October *th from ** to *. No one showed up. After taking a half of day work I called. I had a hard time understanding the * agents I spoke to and finally spoke to a supervisor (Piere?) He was nice and gave me a code and someone would be out today at the same time. Again another half of day wasted. You guys rescheduled my Oct * appt to Oct **. Piere confirmed this. Still no one has shown up. On the phone with * agents yesterday for * hours and on the phone with * agents today for another ** minutes. All I get is "Oct **th and we are sorry." I DO NOT WANT TO HEAR ANY OF THOSE WORDS AGAIN FROM ANY OF YOU. I want satisfaction and not the **th which I cant' do (you never even asked). I wasted a day of work now and still no installer. I have been a customer for ** years now and this is how I am treated. My account number is ******** PETER SUDAK

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DirecTV

Customer service issue
Reported by GetHuman-sudak
Oct 11th, 2018 - 3 years ago
Fixed
Seen by 3 customers so far
Similar issue to 7603 others
0 customers following this
Items needed
Account phone number
Billing address
PIN or password on the account
Name on account

Timeline

GetHuman-sudak started working on this issue
Oct 11th, 2018 1:50am
GetHuman-sudak indicated the issue is not fixed yet.
Oct 11th, 2018 1:53am

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