We are new customers. My husband received a notice on his phone we had not paid our bil...

GetHuman-paulamai's customer service issue with DirecTV from September 2018

2 views
 | 
6931 similar
 | 
0 following
Help with my DirecTV issue
First: share to improve GetHuman-paulamai's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-paulamai's next move: talk to DirecTV when they open (we'll send a note).
DirecTV's call center is closed now. We will text or email GetHuman-paulamai when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-paulamai can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-paulamai may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
The issue in GetHuman-paulamai's own words
We are new customers. My husband received a notice on his phone we had not paid our bill. I don’t recollect receiving a bill yet. We moved into our house at the beginning of this month. Can you help me find an account number so I can pay any bill?
GetHuman-paulamai did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman-paulamai fixed the problem
We are waiting for GetHuman-paulamai to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DirecTV email you?
This email address isn't valid
Follow this issue
See how GetHuman-paulamai fixes it.
This email address isn't valid

DirecTV

Customer service issue
Reported by GetHuman-paulamai
Sep 27th, 2018 - 19d ago
I have an issue with DirecTV too
Not resolved
Seen by 2 customers so far
Similar issue to 6931 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-paulamai started working on this issue
Sep 27th 9:57pm