Have * tv sets,main box (genie) started to "drop" recordings have to reboot to regain t...

GetHuman-melnsr's customer service issue with DirecTV from September 2018

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The issue in GetHuman-melnsr's own words
Have * tv sets,main box (genie) started to "drop" recordings have to reboot to regain the recordings was told * months ago they were aware of problem but it is still there. Most recently one of the secondary tv's "lost " most of the channels in the guide I have ** listed out of over ***. Spoke to tech support with no results and still have all of these issues. I can't connect with tech support as the system does not recognize the problem
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DirecTV

Customer service issue
Reported by GetHuman-melnsr
Sep 25th, 2018 - 2 mons ago
I have an issue with DirecTV too
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GetHuman-melnsr started working on this issue
Sep 25th 6:31pm