My elderly parents have had direct TV for many years. They do not understand why their...
GetHuman-vkelmore's customer service issue with DirecTV from September 2018
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The issue in GetHuman-vkelmore's own words
My elderly parents have had direct TV for many years. They do not understand why their bill was around $** and now it is $***. When I called last year about the exhorbitant price of their srervice it was lowered and at the same time several channels were removed which was not supposed to happen. They are ** and ** and TV is the only form of entertainment they have. Can we get this bill lowered and have their original channels ptu back? ONe of the channels was ***.
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