I have a *** error I have a winegard carryout g* with a direct line of site **I am...

GetHuman1021552's customer service issue with DirecTV from August 2018

Help with my DirecTV issue
Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman1021552's own words
I have a *** error I have a winegard carryout g* with a direct line of site **I am in Watson lake BC Canada **I am traveling**Why can’t I get a signal lock?**My home phone number is ***-***-****
GetHuman1021552 did not yet indicate what DirecTV should do to make this right.
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DirecTV

Customer service issue
Reported by GetHuman1021552
Aug 22nd, 2018 - 3 mons ago
I have an issue with DirecTV too
Fixed
Seen by 4 customers so far
Similar issue to 5105 others
0 customers following this
Items needed
Account phone number
Billing address
PIN or password on the account
Name on account
Timeline
GetHuman1021552 started working on this issue
Aug 22nd 2:04am
GetHuman1021552 indicated the issue is not fixed yet.
Aug 22nd 3:32am