Locating recorded programs are almost impossible. I record a show daily, and I can't f...

GetHuman-lemjam's customer service issue with DirecTV from August 2018

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The issue in GetHuman-lemjam's own words
Locating recorded programs are almost impossible. I record a show daily, and I can't figure out how to locate it in when I get home from work, so I've had to skip watching it. From pressing * on the remote to put them in alpha order, only having it stop at the letter I, I just give up. Make it easy to locate the programs. I'm frustrated enough that I may just consider heading back to Dish Network. Just make it easier to locate your programs - is it really that hard?
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DirecTV

Customer service issue
Reported by GetHuman-lemjam
Aug 22nd, 2018 - a mon ago
I have an issue with DirecTV too
Fixed
Seen by 2 customers so far
Similar issue to 5100 others
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Timeline
GetHuman-lemjam started working on this issue
Aug 22nd 12:38am
GetHuman-lemjam indicated the issue is not fixed yet.
Aug 22nd 12:44pm