Nightmare: they canceled my *:** appointment at *:** after I took off work to accommoda...

GetHuman-dennybyr's customer service issue with DirecTV from August 2018

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The issue in GetHuman-dennybyr's own words
Nightmare: they canceled my *:** appointment at *:** after I took off work to accommodate. Took * calls to reach a supervisor after the first *people I spoke with refused to connect me. They made another appointment at *:** am on *********. How do I know if they will show up or cancel? Is this business as usual?
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DirecTV

Customer service issue
Reported by GetHuman-dennybyr
Aug 21st, 2018 - 3 mons ago
I have an issue with DirecTV too
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Seen by 3 customers so far
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GetHuman-dennybyr started working on this issue
Aug 21st 10:54pm