I signed up with direct tv and was told my card would only be charged $** at the time o...

GetHuman1003037's customer service issue with DirecTV from August 2018

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The issue in GetHuman1003037's own words
I signed up with direct tv and was told my card would only be charged $** at the time of signing up and after we signed up that he ( the representative) would delete the card for auto pay . He also said I would be set up for internet and have a bill of $** every month . From the looks of it , a payment has already been processed and I feel extremely misguided and mislead . This sales rep gave me a ton of false information just for this sale . I need my card refunded immediately and a different payment option. He over did it in trying to sell this service and now Im paying the price of his lies . THIS IS NOT OK !!!! I have had so many issues with this new account since signing up and dropping cox who ive been with for over ** years !
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Customer service issue
Reported by GetHuman1003037
Aug 17th, 2018 - a yr ago
I have an issue with DirecTV too
Not resolved
Seen by 3 customers so far
Similar issue to 4846 others
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GetHuman1003037 started working on this issue
Aug 17th, 2018 6:55am