Recently we got a new directv box because the old one stopped working. I would like to...

GetHuman982566's customer service issue with DirecTV from August 2018

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The issue in GetHuman982566's own words
Recently we got a new directv box because the old one stopped working. I would like to return:**receiver id: **** **** *****serial *: d**hu*ev*******model: hr**-*****i don’t need a box as I have the one from the new receiver. **Please send me instructionsons on how to complete the return.**thank you**claudia Hrody **** Akenside rd *riverside, Il *****
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Customer service issue
Reported by GetHuman982566
Aug 12th, 2018 - a yr ago
I have an issue with DirecTV too
Seen by 9 customers so far
Similar issue to 4598 others
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GetHuman982566 started working on this issue
Aug 12th, 2018 4:50pm
GetHuman982566 confirmed the issue is fixed. Hooray!
Aug 12th, 2018 7:33pm