I am thoroughly upset about recording and watching the programs later. MY LIST WILL DI...

GetHuman982001's customer service issue with DirecTV from August 2018

Help with my DirecTV issue
The issue in GetHuman982001's own words
WATCH PROGRAMS I HAD RECORDED ... I am thoroughly upset about recording and watching the programs later. MY LIST WILL DISAPPEAR after I record and I am frustrated. As much as I pay for Directv and have been a customer since **** can you not fix the problem or I will have to find another carrier. Please HELP
THEY HAD DISAPPEARED FROM MY LIST
HIRE A COMPETENT PROGRAMMER TO COME UP WITH A SIMPLE, EASY TO USE PROGRAM OR GO BACK TO THE OLD WAY OF RECORDING
I HAVE BEEN A CUSTOMER SINCE **** (** YEARS)*************SINCE**** (** YEARS)
YES, YES, YES
I have an issue with DirecTV too
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DirecTV

DTV DVR
Customer service issue
Reported by GetHuman982001
Aug 12th, 2018 - 7 mons ago
I have an issue with DirecTV too
Fixed
Seen by 14 customers so far
Similar issue to 4592 others
0 customers following this
Items needed
Account phone number
Billing address
PIN or password on the account
Name on account
Timeline
GetHuman982001 started working on this issue
Aug 12th, 2018 12:45pm
GetHuman982001 indicated the issue is not fixed yet.
Aug 12th, 2018 2:16pm
GetHuman982001 indicated the issue is not fixed yet.
Aug 12th, 2018 2:19pm
GetHuman982001 indicated the issue is not fixed yet.
Aug 13th, 2018 2:14pm
GetHuman982001 indicated the issue is not fixed yet.
Aug 13th, 2018 2:20pm
GetHuman982001 indicated the issue is not fixed yet.
Aug 13th, 2018 2:22pm
GetHuman982001 indicated the issue is not fixed yet.
Aug 13th, 2018 2:30pm
GetHuman982001 indicated the issue is not fixed yet.
Aug 13th, 2018 3:22pm
GetHuman982001 indicated the issue is not fixed yet.
Aug 15th, 2018 8:09pm
GetHuman982001 indicated the issue is not fixed yet.
Aug 18th, 2018 1:35pm
GetHuman982001 indicated the issue is not fixed yet.
Aug 18th, 2018 1:37pm