I called wanting to switch my services to you guys yesterday! i explained that i needed...

GetHuman980162's customer service issue with DirecTV from August 2018

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The issue in GetHuman980162's own words
I called wanting to switch my services to you guys yesterday! i explained that i needed internet and tv bundle. The guy said that would be great and everything should be available. He said he had to set up TV first to get the internet discount. When he got to internet he informed me that it wasnt available in my area. I do not need TV without internet but he was unable to cancel. I need to cancel this service before it starts!!
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How do I cancel my DirecTV account?How do I detect if there is a service outage on DirecTV?How do I fix my DirecTV download and buffering problems?How do I pay or dispute my DirecTV bill?
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Customer service issue
Reported by GetHuman980162
Aug 11th, 2018 - a yr ago
I have an issue with DirecTV too
Not resolved
Seen by 2 customers so far
Similar issue to 4565 others
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GetHuman980162 started working on this issue
Aug 11th, 2018 7:10pm