Sudden rate change, when going to website to inquire WTF, website allowed for login the...

GetHuman274185's customer service issue with DirecTV from August 2018

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The issue in GetHuman274185's own words
Sudden rate change, when going to website to inquire WTF, website allowed for login then presented a screen stating that the site had been hacked. Tried to repeat process by following link and just got perpetual loading. * What is going on?!* Also if your jacking our rates you will lose * mobile lines as well as the direct tv service, as it has gone from working fine in all but the worst of storms to $hitting out when it gets cloudy.* So there are two specific issues to be addressed here.* Thank you for your prompt attention to the concerns of a customer of ** years
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Customer service issue
Reported by GetHuman274185
Aug 11th, 2018 - 7 mons ago
I have an issue with DirecTV too
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Seen by 1 customer so far
Similar issue to 4534 others
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PIN or password on the account
Name on account
GetHuman274185 started working on this issue
Aug 11th, 2018 2:55am