A salesman (Jordin Mitton) came to my home door-to-door and promised to lock my monthly...

GetHuman-vinylord's customer service issue with DirecTV from August 2018

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The issue in GetHuman-vinylord's own words
A salesman (Jordin Mitton) came to my home door-to-door and promised to lock my monthly rate in at $** for two years. After a year my rate went up to $*** so I cancelled the service. As a further punishment for my Loyalty I was charged a fine of $*** despite the fact it was YOU who broke our contract. Please do the right thing and waive the penalty since I am the innocent victim here. Mark Micloskey - account * *******
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DirecTV

Customer service issue
Reported by GetHuman-vinylord
Aug 9th, 2018 - a yr ago
I have an issue with DirecTV too
Not resolved
Seen by 2 customers so far
Similar issue to 4474 others
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Timeline
GetHuman-vinylord started working on this issue
Aug 9th, 2018 10:11pm