I cancelled this account with an agent, (who didn't seem to know what I was talking abo...

GetHuman-caroleda's customer service issue with DirecTV from August 2018

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The issue in GetHuman-caroleda's own words
I cancelled this account with an agent, (who didn't seem to know what I was talking about, but me that it was cancelled) to cancel the service since neither myself or my tech savvy grandsons could get it to run. Since that time I have been charged the past * months for a service I can't use, and cancelled. I've sent emails, test, and phone with no response. I want this thiong cancelled! as of * months ago when I first called.
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DirecTV

Customer service issue
Reported by GetHuman-caroleda
Aug 8th, 2018 - a yr ago
I have an issue with DirecTV too
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Seen by 6 customers so far
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Timeline
GetHuman-caroleda started working on this issue
Aug 8th, 2018 8:40pm