Error code saying no communication with satellite for * hour call ***-directv. Been on...

GetHuman-skooterg's customer service issue with DirecTV from July 2018

Help with my DirecTV issue
Top Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman-skooterg's own words
Error code saying no communication with satellite for * hour call ***-directv. Been on hold for * hour. NO help available on web
GetHuman-skooterg did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman-skooterg fixed the problem
I called a different customer service number and managed to speak to someone in under ** minutes, after waiting ** minutes to hear from gethuman. AT&T has NATIONAL satellite issues today.
Please help with my DirecTV issue
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DirecTV

Customer service issue
Reported by GetHuman-skooterg
Jul 27th, 2018 - a yr ago
I have an issue with DirecTV too
Fixed
GetHuman-skooterg shared how to fix
Seen by 30 customers so far
Similar issue to 3920 others
0 customers following this
Items needed
Account phone number
Billing address
PIN or password on the account
Name on account
Timeline
GetHuman-skooterg started working on this issue
Jul 27th, 2018 5:51pm
GetHuman-skooterg shared this issue with others over email
Jul 27th, 2018 6:00pm
GetHuman-skooterg confirmed the issue is fixed. Hooray!
Jul 27th, 2018 6:56pm
GetHuman-skooterg confirmed the issue is fixed. Hooray!
Jul 28th, 2018 2:33am
GetHuman-skooterg confirmed the issue is fixed. Hooray!
Jul 28th, 2018 10:33pm