The programming format along with DVR formatting is anything but user friendly. *We are...

GetHuman912649's customer service issue with DirecTV from July 2018

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The issue in GetHuman912649's own words
The programming format along with DVR formatting is anything but user friendly. *We are in our **'s and have used direct TV for over thirty years. My complaint concerning the formatting changes....to hard to see ( the guide page is smaller and simply too busy). We miss programs that should be recorded and are not. There had been numerous complaints but this issue that I have addressed....Most importantly, I hope the customer loyalty of my household will not go unrewarded or ignored.*I trust that DirecTV will make this right and come up with a resolution that is fair.
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DirecTV

Customer service issue
Reported by GetHuman912649
Jul 24th, 2018 - 10 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 5 customers so far
Similar issue to 3789 others
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Timeline
GetHuman912649 started working on this issue
Jul 24th, 2018 5:41pm
GetHuman912649 shared this issue with friends on Facebook
Jul 24th, 2018 5:41pm