My remote control volume and mute buttons are not working. My phone number connected w...

GetHuman-lovinggo's customer service issue with DirecTV from July 2018

9 views
 | 
3780 similar
 | 
1 following
Help with my DirecTV issue
Next: our robot will wait on hold for GetHuman-lovinggo to get a DirecTV rep on the line!
Always use the GetHuman Phone tocall DirecTV. We wait on hold and get a rep on the line for you faster and for free!
Top Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman-lovinggo's own words
My remote control volume and mute buttons are not working. My phone number connected with my account is **********. Chatted with Charlotte who said she was going to ship me a new remote. Then we got disconnected. Thanks.
GetHuman-lovinggo did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman-lovinggo fixed the problem
We are waiting for GetHuman-lovinggo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lovinggo fixes it.
This email address isn't valid

DirecTV

Customer service issue
Reported by GetHuman-lovinggo
Jul 24th, 2018 - a yr ago
I have an issue with DirecTV too
Fixed
Seen by 9 customers so far
Similar issue to 3780 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Account phone number
Billing address
PIN or password on the account
Name on account
Timeline
GetHuman-lovinggo started working on this issue
Jul 24th, 2018 2:24am
GetHuman-lovinggo confirmed the issue is fixed. Hooray!
Jul 24th, 2018 11:28pm