OK ..the tech was secured between * and noon...he showed up at *** and takes * min tell...

GetHuman-lambcj's customer service issue with DirecTV from July 2018

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The issue in GetHuman-lambcj's own words
OK ..the tech was secured between * and noon...he showed up at *** and takes * min telling me why he can't install my sys.then told me he could do it another day and it will be $*** and I would have to run all the cable wire .I am sure that he just didn't want to do it. He said a tree mY be in the way ..I told him no problem I love take it down. Then he just kept coming up with reasons he couldn't do it.and i don't understand why I'm running cable myself and talk g out a tree if he can't do it..but he said a nother tech will come back and do it after I run cable.im pretty pissed wasting my whole day and now I have to wait another day because he didn't want to put I a little effect to do his job.but k guess it's OK for me to miss * days waiting g on direct TV....very unhappy

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Customer service issue
Reported by GetHuman-lambcj
Jul 10th, 2018 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 3268 others
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GetHuman-lambcj started working on this issue
Jul 10th, 2018 7:47pm