hello there, my * associated with the account is ***-***-****. Name is Peter Childs. I...

GetHuman844190's customer service issue with DirecTV from July 2018

Help with my DirecTV issue
The issue in GetHuman844190's own words
hello there, my * associated with the account is ***-***-****. Name is Peter Childs. I guess since October of **** your agents have done nothing but lie to me. However one person actually helped me, her name was Marva in the Las Vegas office. Other than that it is very hard to get someone that actually speaks decent english on the phone. First i was told i would get a genie at no charge, even thou all i wanted was an hd receiver. Then the bill shows extra ** a month. Called to complain and was told a case hearing was created to go back and listen to the recorded calls. Yeah, never heard anything about that. Then was offered pay channels numerous times but there were always a partial charge that showed up. Time after time i was told one thing but that one thing was never the truth. It seems like the people that answer your phones are ina different country and just do what they want. The only time i was actually happy with a phone conversation with directv was when Marva in the las vegas office took care of me. Really thinking about getting rid of your service due to the lies and bait and switch tactics.
GetHuman844190 did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman844190 fixed the problem
We are waiting for GetHuman844190 to fix the problem and share the solution with the rest of us customers.
Please help with my DirecTV issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I would like to know how much my past directv bill is? my account...forgot my p***word on my directv accountMy Directv is not working at all
Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

DirecTV

Customer service issue
Reported by GetHuman844190
Jul 2nd, 2018 - 10 mons ago
I have an issue with DirecTV too
Fixed
Seen by 8 customers so far
Similar issue to 2938 others
0 customers following this
Items needed
Account phone number
Billing address
PIN or password on the account
Name on account
Timeline
GetHuman844190 started working on this issue
Jul 2nd, 2018 11:33pm
GetHuman844190 indicated the issue is not fixed yet.
Jul 6th, 2018 1:15am
GetHuman844190 indicated the issue is not fixed yet.
Jul 6th, 2018 1:16am
GetHuman844190 indicated the issue is not fixed yet.
Jul 6th, 2018 9:12pm
GetHuman844190 indicated the issue is not fixed yet.
Jul 11th, 2018 8:55pm
GetHuman844190 indicated the issue is not fixed yet.
Jul 29th, 2018 11:16pm
GetHuman844190 indicated the issue is not fixed yet.
Jul 29th, 2018 11:16pm