Hi: our account *********. On June ** we have disconnected your TV service. June ** I c...

GetHuman-akavak's customer service issue with DirecTV from June 2018

2803 similar
0 following
Help with my DirecTV issue
Next: our robot will wait on hold for GetHuman-akavak to get a DirecTV rep on the line!
Always use the GetHuman Phone tocall DirecTV. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman-akavak's own words
Hi: our account *********. On June ** we have disconnected your TV service. June ** I contacted your office asking what to do with your equipment. Was advised that I will get a box with instructions in a few days. Today is June **. Did not received any box and any instructions. Please be advised that no later than next week I will through all your equipment into my garbage. I am tired of getting really bad customer service, long waiting until I will get any kind of response. Please let me know when I will get your box. already had to send a complaint to Attorney General. It seems that I have to do this again. Please send me a copy of our chat to my email.
GetHuman-akavak did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman-akavak fixed the problem
We are waiting for GetHuman-akavak to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common DirecTV customer problems.
How do I cancel my DirecTV account?How do I detect if there is a service outage on DirecTV?How do I fix my DirecTV download and buffering problems?How do I pay or dispute my DirecTV bill?
Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-akavak fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-akavak
Jun 29th, 2018 - a yr ago
I have an issue with DirecTV too
Seen by 5 customers so far
Similar issue to 2803 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account phone number
Billing address
PIN or password on the account
Name on account
GetHuman-akavak started working on this issue
Jun 29th, 2018 3:09pm
GetHuman-akavak indicated the issue is not fixed yet.
Jun 29th, 2018 6:02pm