Hi: our account *********. On June ** we have disconnected your TV service. June ** I c...

GetHuman-akavak's customer service issue with DirecTV from June 2018

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The issue in GetHuman-akavak's own words
Hi: our account *********. On June ** we have disconnected your TV service. June ** I contacted your office asking what to do with your equipment. Was advised that I will get a box with instructions in a few days. Today is June **. Did not received any box and any instructions. Please be advised that no later than next week I will through all your equipment into my garbage. I am tired of getting really bad customer service, long waiting until I will get any kind of response. Please let me know when I will get your box. already had to send a complaint to Attorney General. It seems that I have to do this again. Please send me a copy of our chat to my email.
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DirecTV

Customer service issue
Reported by GetHuman-akavak
Jun 29th, 2018 - a yr ago
I have an issue with DirecTV too
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Items needed
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PIN or password on the account
Name on account
Timeline
GetHuman-akavak started working on this issue
Jun 29th, 2018 3:09pm
GetHuman-akavak indicated the issue is not fixed yet.
Jun 29th, 2018 6:02pm