I was surfing the menu and couldn't see without my glasses. I pushed a button and it w...

GetHuman831883's customer service issue with DirecTV from June 2018

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The issue in GetHuman831883's own words
I was surfing the menu and couldn't see without my glasses. I pushed a button and it was a channel I don't get. As I tried to get off of the channel, I guess I accidentally ordered something because I noticed the words thank you on the screen and then it switched to naked people. Do not want to pay for this and I immediately turned my tv off. Please remove the charge for this from my cable bill. I tried to call but was told to call during business hours. Is there anyway to block all of these naked people shows? Don't want them. Don't want to risk ordering one by mistake again.*Bonnie Bauer ***-***-****.
GetHuman831883 did not yet indicate what DirecTV should do to make this right.
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Customer service issue
Reported by GetHuman831883
Jun 29th, 2018 - a yr ago
I have an issue with DirecTV too
Not resolved
Seen by 1 customer so far
Similar issue to 2783 others
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GetHuman831883 started working on this issue
Jun 29th, 2018 4:25am