I was billed for a service that was never completed because the problem was not directv...

GetHuman820185's customer service issue with DirecTV from June 2018

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The issue and preferred resolution, in GetHuman820185's own words:
I was billed for a service that was never completed because the problem was not directv's issue. I would like the $** charge taken off my bill.
I trust that DirecTV will make this right and come up with a resolution that is fair.
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Problem with the billing I was paying around ** last month for the DIRECTV service and...trying to get service for DirecTVNeed to cancel my directv service
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DirecTV

Customer service issue
Reported by GetHuman820185
Jun 25th, 2018 - 2 mons ago
I have an issue with DirecTV too
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Seen by 5 customers so far
Similar issue to 2653 others
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Items needed
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Billing address
PIN or password on the account
Name on account
Timeline
GetHuman820185 started working on this issue
Jun 25th 10:03pm