I would like to dispute a charge of $***.** on ****** in my credit card because I didn...

GetHuman-uyen's customer service issue with DirecTV from June 2018

5 views
 | 
2647 similar
 | 
0 following
Help with my DirecTV issue
First: share to improve GetHuman-uyen's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-uyen's next move: talk to DirecTV when they open (we'll send a reminder).
DirecTV's call center is closed now. We will text or email GetHuman-uyen when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-uyen can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
The issue in GetHuman-uyen's own words
I would like to dispute a charge of $***.** on ****** in my credit card because I didn't sign up for Directv NOW. Would you please assist me cancelling this account. I currently have Directv for my cable service only.** I don't have an account number, login information for User ID nor Password with Directv NOW. Therefore, I don't any information to provide to you. My phone number is ***-***-****. Thank you in advance for your assistance. Kim Trinh
GetHuman-uyen did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman-uyen fixed the problem
We are waiting for GetHuman-uyen to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DirecTV email you?
This email address isn't valid
Follow this issue
See how GetHuman-uyen fixes it.
This email address isn't valid

DirecTV

Customer service issue
Reported by GetHuman-uyen
Jun 25th, 2018 - 4 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 5 customers so far
Similar issue to 2647 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account phone number
Billing address
PIN or password on the account
Name on account
Timeline
GetHuman-uyen started working on this issue
Jun 25th 8:19pm