I have a Genie remote. Would like to delete one channel (***) from my favorites list si...

GetHuman819601's customer service issue with DirecTV from June 2018

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I have a Genie remote. Would like to delete one channel (***) from my favorites list since I Don't receive that channel (DIY). I can get to my list but Can't figure out how to delete that channel.
I trust that DirecTV will make this right and come up with a resolution that is fair.
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DirecTV

Customer service issue
Reported by GetHuman819601
Jun 25th, 2018 - 2 mons ago
I have an issue with DirecTV too
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Seen by 10 customers so far
Similar issue to 2644 others
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Timeline
GetHuman819601 started working on this issue
Jun 25th 7:41pm
GetHuman819601 indicated the issue is not fixed yet.
Jun 25th 9:51pm
GetHuman819601 shared this issue with others over email
Jun 25th 9:52pm
GetHuman819601 shared this issue with others over email
Jun 25th 9:54pm
GetHuman819601 indicated the issue is not fixed yet.
Jun 25th 9:58pm
GetHuman819601 shared this issue with others over email
Jun 25th 9:58pm
GetHuman819601 indicated the issue is not fixed yet.
Jun 26th 1:05am
GetHuman819601 shared this issue with others over email
Jun 26th 1:05am
GetHuman819601 indicated the issue is not fixed yet.
Jun 26th 1:07am
GetHuman819601 indicated the issue is not fixed yet.
Jun 26th 1:07am
GetHuman819601 indicated the issue is not fixed yet.
Jun 26th 1:09am
GetHuman819601 shared this issue with others over email
Jun 26th 1:09am
GetHuman819601 confirmed the issue is fixed. Hooray!
Jun 26th 1:21pm