GetHuman-mrcathe's customer service issue with DirecTV from June 2018
Help with my DirecTV issue
First: share to improve GetHuman-mrcathe's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mrcathe's next move: talk to DirecTV when they open (we'll send a note).
DirecTV's call center is closed now. We will text or email GetHuman-mrcathe when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-mrcathe can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-mrcathe may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman-mrcathe's own words
The problem: How switch the box to ****p
GetHuman-mrcathe did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman-mrcathe fixed the problem
We are waiting for GetHuman-mrcathe to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.