tv on a long time,,,,,,,,Husband has Alzheimers,,,,,now can not change the channel.**P...

GetHuman818874's customer service issue with DirecTV from June 2018

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Help with my DirecTV issue
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The issue and preferred resolution, in GetHuman818874's own words:
tv on a long time,,,,,,,,Husband has Alzheimers,,,,,now can not change the channel.**Please advise.*contract is Ronald Frey please ad wife Arlene A.
I trust that DirecTV will make this right and come up with a resolution that is fair.
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DirecTV

Customer service issue
Reported by GetHuman818874
Jun 25th, 2018 - 2 mons ago
I have an issue with DirecTV too
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Seen by 4 customers so far
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Timeline
GetHuman818874 started working on this issue
Jun 25th 5:03pm