I have made several attempts over the past few months to discontinue your services. Se...

GetHuman785102's customer service issue with DirecTV from June 2018

Help with my DirecTV issue
The issue in GetHuman785102's own words
I have made several attempts over the past few months to discontinue your services. Several days ago I contacted you and realized that you had my credit card and it was in autopayment. I immediately removed the autopayment yet again today you are billing me for a service I dont have. my account number is :***ACCOUNT NUMBER:*PAYMENT DUE:*PLEASE PAY:*PAYMENT AMOUNT:*******************$***.****You were to call me back and that did nit work either. I prefer to do this over chat so that there is some documentation that I am contacting you.
GetHuman785102 did not yet indicate what DirecTV should do to make this right.
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DirecTV

Customer service issue
Reported by GetHuman785102
Jun 14th, 2018 - 9 mons ago
I have an issue with DirecTV too
Fixed
Seen by 7 customers so far
Similar issue to 2153 others
0 customers following this
Items needed
Account phone number
Billing address
PIN or password on the account
Name on account
Timeline
GetHuman785102 started working on this issue
Jun 14th, 2018 7:37pm
GetHuman785102 indicated the issue is not fixed yet.
Jun 14th, 2018 8:52pm
GetHuman785102 indicated the issue is not fixed yet.
Jun 14th, 2018 9:19pm
GetHuman785102 indicated the issue is not fixed yet.
Jun 17th, 2018 9:08pm