Service technician named Dale (don't have a last name) fixed our "no signal" problem on...

GetHuman769722's customer service issue with DirecTV from June 2018

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The issue in GetHuman769722's own words
Service technician named Dale (don't have a last name) fixed our "no signal" problem on ********. Said he would be back on ********* to install our dish to pole. Previously, dish was installed on a cement block by original technician. I just found out we won't be home on **** and want to reschedule to a later date. I called the service number and got a representative that said it would cost me $** to change the appointment. Unfortunately, I don't have technicians phone number or last name. If I did there would be no problem getting this changed without an additional service charge. My name is Michael Janzou, *** Maple Ridge Drive, Farmington MO *****. Ph * ***-***-****.
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Customer service issue
Reported by GetHuman769722
Jun 10th, 2018 - 9 mons ago
I have an issue with DirecTV too
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Seen by 3 customers so far
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GetHuman769722 started working on this issue
Jun 10th, 2018 8:52pm
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Jun 10th, 2018 8:52pm