I have a replacement direct-tivo dvr device, I previously had a direct tv hd device. I...

GetHuman766190's customer service issue with DirecTV from June 2018

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The issue in GetHuman766190's own words
I have a replacement direct-tivo dvr device, I previously had a direct tv hd device. I can no longer use my dvr features- fast fwd, pause, record or rewind. The message on screen says that they are not available now and to call to have this service activated. I have caleed * times over a * week period and keep being told to wait **-** hours for it to be upgraded. The last time I called the tech said not to call back.
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Customer service issue
Reported by GetHuman766190
Jun 9th, 2018 - a yr ago
I have an issue with DirecTV too
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