I was billed for extra months after disconneding in September. A charge was continuall...

GetHuman-garynjam's customer service issue with DirecTV from June 2018

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The issue in GetHuman-garynjam's own words
I was billed for extra months after disconneding in September. A charge was continually applied, and a credit applied each month to make the bill zero. Then in December ****, a charge was made instead of the final credit. Finally, in March or April of ****, a lady agent finally found the error, and said the bill was cleared. Now I am getting harassed by a debt collector for the oustanding balance of $****. Please rectify this and remove from collections. Thank you.
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Customer service issue
Reported by GetHuman-garynjam
Jun 8th, 2018 - a yr ago
I have an issue with DirecTV too
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Seen by 3 customers so far
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GetHuman-garynjam started working on this issue
Jun 8th, 2018 7:38pm