My name is Kristina Burns*I spoke with a guy Carlos from customer service yesterday. He...

GetHuman763929's customer service issue with DirecTV from June 2018

Help with my DirecTV issue
My name is Kristina Burns*I spoke with a guy Carlos from customer service yesterday. He said a tech would call me to come out to fix my problem around ***pm-*pm. Never heard from him. Can you find out what is going on?
I trust that DirecTV will make this right and come up with a resolution that is fair.
Help with my DirecTV issue
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DirecTV

Customer service issue
Reported by GetHuman763929
Jun 8th, 2018 - 14d ago
I have an issue with DirecTV too
Fixed
Seen by 8 customers so far
Similar issue to 678 others
0 customers following this
Items needed
Account phone number
Billing address
PIN or password on the account
Name on account
Timeline
GetHuman763929 started working on this issue
Jun 8th 5:59pm
GetHuman763929 indicated the issue is not fixed yet.
Jun 8th 7:12pm
GetHuman763929 indicated the issue is not fixed yet.
Jun 9th 7:24pm
GetHuman763929 indicated the issue is not fixed yet.
Jun 9th 7:25pm
GetHuman763929 indicated the issue is not fixed yet.
Jun 9th 7:32pm
GetHuman763929 indicated the issue is not fixed yet.
Jun 11th 11:00pm