Received my genie and I have all of my tvs programmed except one. I am trying to progra...

GetHuman-bigdmach's customer service issue with DirecTV from June 2018

Help with my DirecTV issue
Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman-bigdmach's own words
Received my genie and I have all of my tvs programmed except one. I am trying to program the remote control. What is av* or av* option? The information provided doesn't show it. Please help
GetHuman-bigdmach did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman-bigdmach fixed the problem
We are waiting for GetHuman-bigdmach to fix the problem and share the solution with the rest of us customers.
Please help with my DirecTV issue
Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DirecTV email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-bigdmach
Jun 8th, 2018 - 6 mons ago
I have an issue with DirecTV too
Seen by 6 customers so far
Similar issue to 257 others
0 customers following this
Items needed
Account phone number
Billing address
PIN or password on the account
Name on account
GetHuman-bigdmach started working on this issue
Jun 8th 12:55pm
GetHuman-bigdmach indicated the issue is not fixed yet.
Jun 11th 4:58pm