My Directv was discontinued in late December ****. I'm still getting statements from D...

GetHuman760598's customer service issue with DirecTV from June 2018

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The issue in GetHuman760598's own words
My Directv was discontinued in late December ****. I'm still getting statements from Directv saying my account is disconnected but I have a balance of -$**.**. Looks like a credit. Since I've moved to an assisted living facility, I now longer need Directv. I would like to get the -$**.** refunded to me in a check. Thanks.*My account is *******.*My former address where I had directv is **** Heartland Bay, Indianapolis, IN *******My present address is **** Meadow Trail Apt ***, Brownsburg, IN *****
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DirecTV

Customer service issue
Reported by GetHuman760598
Jun 7th, 2018 - 4 mons ago
I have an issue with DirecTV too
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GetHuman760598 started working on this issue
Jun 7th 6:27pm