I literally spent * hours on the phone today trying to get DIRECTV. I have a perks awar...
GetHuman-jankney's customer service issue with DirecTV from June 2018
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The issue in GetHuman-jankney's own words
I literally spent * hours on the phone today trying to get DIRECTV. I have a perks award that I can get the Choice package with the NFL sports channel and the sports package with Fox Sports Detroit on it for $**. I actually had to separate installation appointment scheduled. Then all of a sudden I'm told that I don't qualify for this promotion because I can't open an account with you until after July **th. Why when talking to so many people was everything okay and then all of a sudden it wasn't?
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