I literally spent * hours on the phone today trying to get DIRECTV. I have a perks awar...

GetHuman-jankney's customer service issue with DirecTV from June 2018

339 similar
1 following
Help with my DirecTV issue
First: share to improve GetHuman-jankney's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-jankney to get a DirecTV rep on the line!
Always use the GetHuman Phone tocall DirecTV. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-jankney may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
The issue in GetHuman-jankney's own words
I literally spent * hours on the phone today trying to get DIRECTV. I have a perks award that I can get the Choice package with the NFL sports channel and the sports package with Fox Sports Detroit on it for $**. I actually had to separate installation appointment scheduled. Then all of a sudden I'm told that I don't qualify for this promotion because I can't open an account with you until after July **th. Why when talking to so many people was everything okay and then all of a sudden it wasn't?
GetHuman-jankney did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman-jankney fixed the problem
We are waiting for GetHuman-jankney to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
trying to get service for DirecTVI canceled my Directv Now when I signed up for regular Directv in my home. Today...
Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jankney fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jankney
Jun 6th, 2018 - a yr ago
I have an issue with DirecTV too
Not resolved
Seen by 14 customers so far
Similar issue to 339 others
1 customer following this
Follow this issue to see how it gets fixed
GetHuman-jankney started working on this issue
Jun 6th, 2018 10:03pm