Direct tv wants my I’d and password . When I enter it it blocked me.now it is saying it...

GetHuman-jeansonn's customer service issue with DirecTV from June 2018

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Direct tv wants my I’d and password . When I enter it it blocked me.now it is saying it does not match the one on file.
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DirecTV

Customer service issue
Reported by GetHuman-jeansonn
Jun 6th, 2018 - 4 mons ago
I have an issue with DirecTV too
Fixed
Seen by 12 customers so far
Similar issue to 505 others
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Items needed
Account phone number
Billing address
PIN or password on the account
Name on account
Timeline
GetHuman-jeansonn started working on this issue
Jun 6th 9:55pm
GetHuman-jeansonn indicated the issue is not fixed yet.
Jun 7th 2:02am
GetHuman-jeansonn indicated the issue is not fixed yet.
Jun 9th 12:29pm
GetHuman-jeansonn confirmed the issue is fixed. Hooray!
Jun 12th 12:11am
GetHuman-jeansonn confirmed the issue is fixed. Hooray!
Jun 20th 11:41am
GetHuman-jeansonn confirmed the issue is fixed. Hooray!
Jun 20th 11:41am
GetHuman-jeansonn confirmed the issue is fixed. Hooray!
Jun 20th 11:41am