We have upgraded for our Roku smart tv. We were receiving Fox Sports Southeast. Now we...

GetHuman757121's customer service issue with DirecTV from June 2018

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Help with my DirecTV issue
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Account phone number, Billing address, PIN or password on the account, and Name on account
GetHuman757121's next move: have a DirecTV rep call.
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The issue and preferred resolution, in GetHuman757121's own words:
We have upgraded for our Roku smart tv. We were receiving Fox Sports Southeast. Now we have Fox Sports Southwest but it will not let us access because it’s coming from Oklahoma. We would like access to this channel. If we can not get access to southeast or southwest we would like Fox Sports Tennessee.
I trust that DirecTV will make this right and come up with a resolution that is fair.
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DirecTV

Customer service issue
Reported by GetHuman757121
Jun 6th, 2018 - 2 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 10 customers so far
Similar issue to 378 others
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Timeline
GetHuman757121 started working on this issue
Jun 6th 6:44pm
GetHuman757121 shared this issue with others over email
Jun 6th 6:53pm